Privacy policy

PRIVACY POLICY

Effective Date: April 14, 2026

At Rosepetals Luxe, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from www.rosepetalsluxe.com.

1. Information We Collect When you visit our store or place an order, we may collect the following information:

   • Full name and contact details (email, phone number)
   • Billing and shipping address
   • Payment information (processed securely — we do not store card details)
   • Order history and preferences
   • Device and browsing information (via cookies and analytics tools)

2. How We Use Your Information We use your information to:

   • Process and fulfill your orders
   • Send order confirmations and shipping updates
   • Respond to customer service inquiries
   • Improve our website and shopping experience
   • Send promotional emails (only with your consent)
   • Comply with legal obligations in the United States and India

3. Sharing Your Information We do not sell or rent your personal information. We may share your data with trusted third parties solely to operate our business, including:

   • Shipping and logistics partners
   • Payment processors
   • Marketing platforms (e.g., Klaviyo, Google Analytics)
   • Legal or regulatory authorities when required by law

4. Cookies Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, though this may affect certain features of our store.

5. Data Retention We retain your personal data for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

6. Your Rights Depending on your location, you may have the right to:

   • Access the personal data we hold about you
   • Request correction or deletion of your data
   • Opt out of marketing communications at any time
   • For Indian customers: rights under the Digital Personal Data Protection Act, 2023
   • For US customers: rights under applicable state privacy laws (including Massachusetts)

7. Data Security We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

9. Children's Privacy Our store is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

10. Changes to This Policy We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us For any privacy-related concerns, please contact us at : contact@inforosepetalsluxe.com 

12.  Website: www.rosepetalsluxe.com

13. Rosepetals Luxe LLC

Phone: (774) 457-0478

We typically respond within 24-48 hours.